All of the home accessories, clothing & accessories you see are pre-owned. For this reason, we require that you see the items first hand and inspect each for any defects, flaws, or blemishes they may have before purchasing. WE OFFER NO REFUND OR RETURN POLICY ON ANY ITEM. ALL SALES ARE FINAL.
You can always contact us for any return question at info@topdrawerconsignments.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exceptions on Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.